If consumers don't have the wherewithal to spend because all the money's going to the top, and the people at the top only spend a very small fraction of what they earn, then the economy is almost inevitably destined to slow.

It's very hard to establish an economy of trustworthiness. The key is continuing to innovate and to keep your customers through innovation, because the customers can leave. But once you are a dominant player that continues to innovate and provide a good deal, customers will stay with you.

The core corporation is ... increasingly a façade, behind which teems an array of decentralized groups and subgroups continuously contracting with similarly diffuse working units all over the world.

Well-trained and dedicated employees are the only sustainable source of competitive strength.

In the '90s it was irrational exuberance. Now it may be irrational doom and gloom.

I am not an economic determinist. If I were, I would throw up my hands; I just would not bother. I think it's wrong to be an economic determinist. I think it's wrong to simply say, "Well, inevitably, if you're poor, you're going to get a lousy education; if you're lower-middle class, the cards are going to be stacked against you, and you'll probably never get anywhere".

You can't create a political movement out of pabulum.