What characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.
Robert ReichAmerica's real business leaders understand unless or until the middle class regains its footing and its faith, capitalism remains vulnerable.
Robert ReichWe're the richest economy in the history of the world. For the majority of Americans not to get the benefits of this extraordinarily prosperous economy, there's something fundamentally wrong.
Robert Reich