One thing I've learned from 35 years in the classroom is that people learn best when they are laughing, when they are emotionally hit, that it's both the brain and the heart.

As a top manager, you have to not just reward truth-telling, you've got to beg for it, and you've got to demand that everyone around you gives you constructive criticism, constantly. You've got to get out of the bubble, so that you can get direct feedback from everybody who's being affected.

Bill Clinton was a very, very good speaker. But like many people who are great speakers and great thinkers and have a lot of energy and ambition, he talked too much.

I grew up poor. My mother raised a family of four on between $9,000 and $15,000 a year.

You can't inspire people if you are going to be uninspiring.

It's almost as if we have two lobes in our brain. There's the consumer and investor mode, and we're doing better and better at that lobe. But at the producer and seller mode, we have to work harder and harder. And the better we do as consumers and investors - the easier it is for us to choose something better, to exit every commercial relationship - the harder we have to work as sellers and producers. One follows from the other.

I think the big problem is you have a vicious cycle of wealth and power in America that`s just gotten completely out of control and you`ve seen it in politics.