Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Ross PerotMost people give up just when they're about to achieve success. They quit on the one yard line. They give up at the last minute of the game one foot from a winning touchdown.
Ross PerotPunishing honest mistakes stifles creativity. I want people moving and shaking the earth and they're going to make mistakes.
Ross Perot