You know, IBM was almost knocked out of the box by other types of computer software and manufacturing.

We can do better in higher education. And it is more than just technology. It's also an attitude on the part of faculty. We need to think through how we can produce a better quality product at less cost.

Interactive computers and software will, I think, provide a less costly method of doing some kinds of inquiry, in knowledge acquisition and even reasoning and interaction.

I think the big force is going to be consumer buying power.

One of the things that we're all struggling with is how to judge the quality of the value-added experience of an educational course or year. I don't think it's impossible to do that, but it's difficult.

You know, IBM was almost knocked out of the box by other types of computer software and manufacturing.

But you take a four-year state college, with a broader range of admission, and what happens during those four years may be an even greater value-added educational experience. I don't know.