Top-down leaders, by withholding power from those in the ranks, deprive them of the ability to use the expertise and information vested in them to respond directly and with speed to customer concerns.

the female view that one strengthens oneself by strengthening others is finding greater acceptance, and female values of inclusion and connection are emerging as valuable leadership qualities.

work is elevated by our daily environment into something that is appropriately done everywhere and at every conceivable moment.

women, when describing their roles in their organizations, usually referred to themselves as being in the middle of things. Not at the top, but in the center; not reaching down, but reaching out.

Top-down leaders, by withholding power from those in the ranks, deprive them of the ability to use the expertise and information vested in them to respond directly and with speed to customer concerns.

our domestic lives reflect the major trend that dominates the consumer marketplace today: an ever-increasing emphasis on variety and choice. ... we find ourselves inventing our lives as we go along, improvising in an effort to take advantage of the bewildering range of choices that we face.

What business needs now is exactly what women are able to provide, and at the very time when women are surging into the work force. But perhaps even more important than work force numbers is the fact that women - who began this sweeping entry in the mid-seventies - are just now beginning to assume positions of leadership, which give them the scope to create and reinforce the trends toward change. The confluence is fortunate, an alignment that gives women unique opportunities to assist in the continuing transformation of the workplace.