I got into journalism not to be a journalist but to try to change American foreign policy. I'm a corny person. I was a dreamer predating my journalistic life, so I got into journalism as a means to try to change the world.

I tell young people: If you make a job choice on the basis of something other than your nose or your gut, it's unlikely to work out.... It's perilous to look ahead and be like, "I'd like to be ambassador." I would never have gone to Bosnia or spent years writing about genocide. Do it on the basis of what you can learn.... It's like falling in love. Your whole dating life, you're thinking, On the one hand, on the other hand. Then you meet the right guy, and you're not in list-making mode; you're just with the person you're supposed to be with. Jobs are like that too.

There's something beautiful about working in the one place in the world where the world is present, like United Nations. Otherwise, one would have to go to each of these countries to negotiate.

We know that often holding those who have carried out mass atrocities accountable is at times our best tool to prevent future atrocities.

What is most needed in Darfur is an international peacekeeping and protection presence, and this is what the Sudanese government most wants to avoid.

From Richard Holbrooke - and I miss him every day - I learned two things. One, prioritization: Never take your eye off the longer-term reforms. The other thing is, he was a hell of a schmoozer! So I should take advantage of my Irish love of beer and gift of the gab, and build relationships. That's a cherished part of the job, asking someone, "How did you get to be the Rwandan ambassador?" I try to take advantage of the fact that I hope to be here at least until the president's term ends getting to know my colleagues.

My second epiphany came as an intern at the Carnegie Endowment for International Peace. The man I worked for was consumed with what was going on in Bosnia. And the more I knew [about it] the more saddened I was. There were these images of emaciated men behind barbed wire.... It was like, I've got to find a way to do something.