Often, my central challenge is figuring out how do I build trust, how do I acquaint people who've just endured some terrible event - losing their child to murder, say, or being sexually assaulted - with the bizarre and sometimes invasive nature of in-depth interviews that aren't just a quick list of ten questions?

One thing I've discovered is that I never think of something that didn't work out as just "something that didn't work out." I think so often with investigative work, things that initially look like failures wind up leading to your biggest stories.

I wanted to think about ways to get an American readership concerned with what is happening in Mexico, but also to reframe it as a problem Americans share.

The journalist's job isn't to be someone's friend, or their psychologist, or anything other than what we actually are. And at the end of the day, that can definitely seem like such a strange, extractive relationship.

It's been nice, actually, to keep in touch with a lot of the people and families that I've written about. Like with the kids I was just writing about from Guatemala, who survived being kidnapped and fleeing violence, it was nice to just sit down in their living room and play bingo with them, go to dinner with the family. And sometimes not thinking about it in such a mechanistic "I am now coming to report and get what I need" way, but just spending time, helps you see a more natural version of who they are too.

For me, the part of reporting that's the most rewarding and energizing is just hearing directly from people whose voices haven't often been heard, or incorporated into mainstream media. That stuff is really, really gratifying, and so to realize that you could make a career of that part of it, that appealed to me.

I tend to gravitate toward the "act two," or "act three," or "act four" stories - either things that are underreported, where we think we already know the common narrative, or things that are at the margins of an over-reported story, where we're all so focused in one direction that we're missing something crucial that's unfolding off to the side.