Choose your customers. Fire the ones that hurt your ability to deliver the right story to the others.
SethThe people who successfully start independent businesses (franchises, I think are a different thing) do it because we have no real choice in the matter. The voice in our heads won't shut up until we discover if we're right, if we can do it, if we can make something happen. This is an art, our art, and to leave it bottled up is a crime.
SethYou can spend your time on stage pleasing the heckler in the back, or you can devote it to the audience that came to hear you perform.
Seth