Having come from the U.S. and observed the way the health care system works there, we definitely felt that we could do something in India.

I learnt the hard way about positioning in business, about catering to the right segments.

The stronger you stand on your principles, the easier it is to fight. The first time, it's tough, but the second time, it's always easier. You just have to push for your rights.

Having come from the U.S. and observed the way the health care system works there, we definitely felt that we could do something in India.

Legitimate profit is good. What's bad is profiteering.

In the modern-day world, where time is premium and battle for subsistence is unimaginably tough, the hapless common man simply gives in and pays the bribe just to get on with life.