There is power in well-chosen words, and often there is equal power in silence. Learning when to talk and when to listen are among the most powerful skills you can develop.

The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and well being of others.

People can refute your facts, but never your feelings.

There is power in well-chosen words, and often there is equal power in silence. Learning when to talk and when to listen are among the most powerful skills you can develop.