Life would be a lot easier if conversations were rewindable and erasable, like videos. Or if you could instruct people to disregard what you just said, like in a courtroom.

Shopping is actually very similar to farming a field. You can't keep buying the same thing, you have to have a bit of variety. Otherwise you get bored and stop enjoying yourself.

Emma, I'm sorry, I can't help you. This is a disaster. You're completely vulnerable. It's like going into battle in a nightie.

...you may be able to sway people's heads. But you can't sway their hearts.

If I behave as though this is a completely normal situation, then maybe it will be.

If it's in the bin, it's public property.

My real name is Madeleine Wickham, under which I write dramas with an edge of humour. As Sophie Kinsella its fast, all-out comedies, such as the Shopaholic series.