Anytime we think the problem is 'out there,' that thought is the problem. We empower what's out there to control us. The change paradigm is 'outside-in' - what's out there has to change before we can change. The proactive approach is to change from the 'inside-out': to be different, and by being different, to effect positive change in what's out there - I can be more resourceful, I can be more diligent, I can be more creative, I can be more cooperative.

The commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.

As you care less about what people think of you, you will care more about what others think of themselves.

It doesn't really matter how fast you're going if you're heading in the wrong direction.

To touch the soul of another human being is to walk on holy ground.

The more involved you are, the more significant your learning will be.

To receive gratitude with grace is a form of gratitude by itself, and not always an easy art to master.