The deepest desire of the human spirit is to be acknowledged.

You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say “no” to other things. And the way you do that is by having a bigger “yes” burning inside. The enemy of the “best” is often the “good.

Trust is clearly a key competency. A competency or skill that can be learned, taught, and improved and one that talent can be screened for.

Anyone can count the seeds of an apple. Who can count the apples in a seed?

The enemy of the "best" is often the "good."

At the core, there is one simple, overarching reason why so many people remain unsatisfied in their work and why most organisations fail to draw out the greatest talent, ingenuity, and creativity of their people and never become truly great, enduring organisations. It stems from an incomplete paradigm of who we are - our fundamental view of human nature. The fundamental reality is, human beings are not things needing to be motivated and controlled; they are four-dimensional - body, mind, heart, and spirit.

Real excellence does not come cheaply. A certain price must be paid in terms of practice, patience, and persistence - natural ability notwithstanding.