The deepest desire of the human spirit is to be acknowledged.

Listen, involve, synergize at work. Then you will bury the old and create an entirely new winning culture which will unleash people's talents and create complementary teams where strengths are made productive and weakness are made irrelevant through the strengths of others.

Communication is the most important single activity of man.

If you focus on principles, you empower everyone who understands those principles to act without constant monitoring, evaluating, correcting, or controlling.

Most people do not listen with the intent to understand; they listen with the intent to reply.

'Efficient' scheduling and control of time are often counterproductive. The efficiency focus creates expectations that clash with the opportunities to develop rich relationships, to meet human needs, and to enjoy spontaneous moments on a daily basis.

The main thing is to keep the main thing the main thing.