People live up to your expectations, not their potential.

A successful business maximizes the present value of future earnings. The first requirement, therefore, of business success is sustainable profits. One-time winnings, in business as in casinos, are disappointing. We expect more from our investments than that.

I could not move them. They would not even agree to a modification, of the ruling (banning the Rand vaccine), which would at least allow the 100 (cancer) patients at Richmond Heights (Ohio) to complete their injections. The Justice Department was prepared to go along, but the FDA commissioner, Dr. James Goddard, was adamant, even belligerent. It's wrong of the government to snatch away this hope when there is no evidence against its use offered in court. It's damnably wrong.

Questions are far more effective than defensive statements. They do not imply agreement, but they do convey interest and a desire to understand and facilitate an environment for peak performance, a central thread of effective leadership.... The next time someone accuses you of virtually anything, ask some questions. Resolving the situation may take more time, but the outcome will likely be more productive for both of you.

Ideals and morality are often spoken of as virtual antimatter to the behaviors allegedly needed to maximize profits.

We allow words to obscure the interpretation of the deeper meaning.

If you really want something, you've got to keep going after it.