Only our company and a handful of others are poised to write the future.

It actually turns out to be much harder to really understand government across state local and federal.

So, I think the output of our innovation is great. We have a culture of self-improvement. I know we can continue to improve. There is no issue. But at the same time, our absolute level of output is fantastic.

As a global company, our future growth and success requires that we constantly look at ways to improve our ability to serve customers worldwide.

When you're running a company, you have employees - lots of them - that can interrupt your schedule. You have customers that can interrupt your schedule. You have a certain obligation to wave the flag because people expect to get out and wave the flag. The number of ways that others can command your time is high. At this stage, I get to pick and choose a little more. Not that there aren't some things that have to be done, but I get a little more control over my time.

Look at the product pipeline, look at the fantastic financial results we've had for the last five years. You only get that kind of performance on the innovation side, on the financial side, if you're really listening and reacting to the best ideas of the people we have.

Great companies with the way they work, first start with great leaders.