Only our company and a handful of others are poised to write the future.

As a shareholder I have expressed my frustration with not getting more information about revenue and margins from the cloud.

The Internet Was Designed For The PC. The Internet Is Not Designed For The iPhone

And then you take a look at Spaces, there is this great innovation that came out of nowhere. We have the number one blogging site in the world because of the innovation that's there.

We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.

I think these things social networks are going to have some legs,and yet there's a faddishness, a faddish nature about anything that basically appeals to younger people.

Our mail product, Hotmail, is the market leader globally.