For better or worse, that is true with any new innovation, certainly any new technological innovation. There's many good things that come out of it, but also some bad things. All you can do is try to maximize the good stuff and minimize the bad stuff.

I think it took us nine years to get one million subscribers to AOL, and then in the next nine years we went from one million to 35 million.

There are lots of cycles to markets - boom and bust - and also in perceptions of people. The conventional wisdom of Steve Case as genius or fool was highly cyclical. The truth was always in the middle.

One of the biggest challenges we had in the first decade was not that many people had personal computers. There weren't that many people to sell to, and it was hard to identify them.

[On swinging for the fences] Ultimately, you have the potential to build a significant business with the potential to have a positive impact on millions of people's lives.

All great ideas start as weird ideas. What now seems obvious, early on, is not obvious to anybody.

The resources you happen to accumulate, what do you do with them? You can spend the money and buy some houses or whatever, and people do some of that and that's fine. You can give the money to other people, your family, but usually when you do that you screw them up and it ends up counterproductive. Or, you take those resources and reinvest them in things that you believe in, and that could be reinvesting in a philanthropic cause.