How could so many intelligent people be so grievously wrong for such an extended period of time? How could they ignore so much overwhelming evidence that contradicted their most basic theories? These questions, too, deserve their own discipline: the sociology of error.

The fusion of art and technology that we call interface design.

If you look at history, innovation doesn't come just from giving people incentives; it comes from creating environments where their ideas can connect.

Nothing really says ... interactivity - which was so exciting and captures the real, the Web Zeitgeist of 1995 - than 'Click here for a picture of my dog.'

If you look at where innovation - defined as ideas, not as commercial product - tends to live, the university system is remarkably innovative.

That strange new zone between medium and message. That zone we call the interface.

Those that regularly come into contact with people having diverse interests and viewpoints are more likely to come up with innovative ideas.