I do that a lot of authors still do not do is allow people to write directly to me. I get about 50 fan letters a day, and I answer every single one of them myself. It takes a lot of time and sometimes it's a pain in the neck and I answer the same questions over and over. But the truth is these people come to my readings clutching these letters saying, "You wrote me back. I can't believe you wrote me back", and I think it really means a lot for them to know that the author values them just as much as they value the author.
Steven Tyler