Having been blacklisted from working in television during the McCarthy era, I know the harm of government using private corporations to intrude into the lives of innocent Americans. When government uses the telephone companies to create massive databases of all our phone calls it has gone too far.

I'd want the human voice expressing grievances, or delight, or whatever it might be. But something real

What I bring to the interview is respect. The person recognizes that you respect them because you're listening. Because you're listening, they feel good about talking to you. When someone tells me a thing that happened, what do I feel inside? I want to get the story out. It's for the person who reads it to have the feeling . . . In most cases the person I encounter is not a celebrity; rather the ordinary person. "Ordinary" is a word I loathe. It has a patronizing air. I have come across ordinary people who have done extraordinary things. (p. 176)

When I put the plate down, you don't hear a sound. When I pick up a glass, I want it to be just right. When someone says, "How come you're just a waitress?" I say, "Don't you think you deserve being served by me?"

I want, of course, peace, grace, and beauty. How do you do that? You work for it.

One night a guy hit his head on a welding gun. He went to his knees. He was bleeding like a pig, blood was oozing out. So I stopped the line for a second and ran over to help him. The foreman turned the line on again, he almost stepped on the guy. That's the first thing they always do. They didn't even call an ambulance. The guy walked to the medic department -- that's about half a mile -- he had about five stitches put in his head. The foreman didn't say anything. He just turned the line on. You're nothing to any of them.

The trouble with censorship is that once it starts it is hard to stop. Just about every book contains something that someone objects to.