Smug respectability, like the poor, we've had with us always. Today, however, ... such obtuseness is an indulgence we can no longer afford. The computer, nuclear energy for better or worse, and sudden, simultaneous influences upon everyone's TV screen have raised the ante and the risk considerably.

What I bring to the interview is respect. The person recognizes that you respect them because you're listening. Because you're listening, they feel good about talking to you. When someone tells me a thing that happened, what do I feel inside? I want to get the story out. It's for the person who reads it to have the feeling . . . In most cases the person I encounter is not a celebrity; rather the ordinary person. "Ordinary" is a word I loathe. It has a patronizing air. I have come across ordinary people who have done extraordinary things. (p. 176)

It is still the arena of those who dream of the City of Man and those who envision a City of Things. The battle appears to be forever joined. The armies, ignorant and enlightened, clash by day as well as night. Chicago is America's dream, writ large. And flamboyantly.

One night a guy hit his head on a welding gun. He went to his knees. He was bleeding like a pig, blood was oozing out. So I stopped the line for a second and ran over to help him. The foreman turned the line on again, he almost stepped on the guy. That's the first thing they always do. They didn't even call an ambulance. The guy walked to the medic department -- that's about half a mile -- he had about five stitches put in his head. The foreman didn't say anything. He just turned the line on. You're nothing to any of them.

I hope for peace and sanity - it's the same thing.

Cannot Hannah Arendt's 'banality of evil' be subject to transposition: the evil of banality?

Heroes are not giant statues framed against a red sky. They are people who say: This is my community, and it is my responsibility to make it better. Interweave all these communities and you really have an America that is back on its feet again. I really think we are gonna have to reassess what constitutes a 'hero'.