What I bring to the interview is respect. The person recognizes that you respect them because you're listening. Because you're listening, they feel good about talking to you. When someone tells me a thing that happened, what do I feel inside? I want to get the story out. It's for the person who reads it to have the feeling . . . In most cases the person I encounter is not a celebrity; rather the ordinary person. "Ordinary" is a word I loathe. It has a patronizing air. I have come across ordinary people who have done extraordinary things. (p. 176)

Perhaps it is this specter that most haunts working men and women: the planned obsolescence of people that is of a piece with the planned obsolescence of the things they make. Or sell.

We hear the term independent contractors in Iraq. Independent contractors? Mercenaries!

The people in Coming of Age were far less curmudgeonly than you would think. The greater percentage said that without the young we'd be lost. One woman, a former Southern belle, now 87, a philanthropist, says, "Well, these young, their history's been stolen from them. And what have we done to make them respect us?"

I call myself a radical conservative. What's that? Well, let's analyze it. Go to the dictionary. Radical: One who gets to the roots of things. And I'm a conservative because I want to conserve the green of the grass, the potability of drinking water, the first amendment of the Constitution and whatever sanity we have left.

Smug respectability, like the poor, we've had with us always. Today, however, ... such obtuseness is an indulgence we can no longer afford. The computer, nuclear energy for better or worse, and sudden, simultaneous influences upon everyone's TV screen have raised the ante and the risk considerably.

I want, of course, peace, grace, and beauty. How do you do that? You work for it.