I'm not a Luddite completely; I believe in refrigerators to cool my martinis, and washing machines because I hate to see women smacking their laundry against a rock. When I hear about hardware, I think of pots and pans, and when I hear about software, I think of sheets and towels.

The history of those who shed those other tears, the history of those anonymous millions, is what Terkel wants readers and listeners to come away with. What's it like to be that goofy little soldier, scared stiff, with his bayonet aimed at Christ? What's it like to have been a woman in a defense-plant job during World War II? What's it like to be a kid at the front lines? It's all funny and tragic at the same time.

My doctors were of one mind: unless something was immediately done, I had maybe six months to live. A quintuple bypass was suggested. Quintuple! I was impressed, though somewhat disturbed because I was in the middle of work on a new book.

Heroes are not giant statues framed against a red sky. They are people who say: This is my community, and it is my responsibility to make it better. Interweave all these communities and you really have an America that is back on its feet again. I really think we are gonna have to reassess what constitutes a 'hero'.

When I was asked: "Will shame do it?" Meaning: Will welfare people be shamed into getting respectable work? And I said that shame plays the biggest role there is: The biggest shame is that there is so much abundance around but that so many have so little and so few have so much. That's the shame.

I hope that memory is valued - that we do not lose memory.

Cannot Hannah Arendt's 'banality of evil' be subject to transposition: the evil of banality?