I worry that there are people who are put in positions of authority because they're good talkers, but they don't have good ideas. It's so easy to confuse schmoozing ability with talent. Someone seems like a good presenter, easy to get along with, and those traits are rewarded. Well, why is that? They're valuable traits, but we put too much of a premium on presenting and not enough on substance and critical thinking.

When you're more focused in getting your message across than you are worrying about how people are viewing you, that's huge.

We don’t ask why God chose as his prophet a stutterer with a public speaking phobia. But we should. The book of Exodus is short on explication, but its stories suggest that introversion plays yin to the yang of extroversion; that the medium is not always the message; and that people followed Moses because his words were thoughtful, not because he spoke them well.

Introverts often work more slowly and deliberately. They like to focus on one task at a time and can have mighty powers of concentration . They're relatively immune to the lures of wealth and fame.

Introverts .. may have strong social skills and enjoy parties and business meetings, but after a while wish they were home in their pajamas.

Cross the street to avoid making aimless chitchat with random acquaintances.

I had always imagined Rosa Parks as a stately woman with a bold temperament, someone who could easily stand up to a busload of glowering passengers. But when she died in 2005 at the age of ninety-two, the flood of obituaries recalled her as soft-spoken, sweet, and small in stature. They said she was "timid and shy" but had "the courage of a lion." They were full of phrases like "radical humility" and "quiet fortitude.