I like the idea that people get engaged thinking about design, about creativity. I don't see how it could possibly be bad.

Here's a habit I never thought I'd develop: I gravitate to anything online that's marked 'most popular' or 'most e-mailed.' And I hate myself a little bit every time I do.

Who on earth is going to use 'utilize' in a text message, a whopping seven characters including the always-hard-to-type 'z,' when you can say the exact same thing in three characters? I can't think of a sentence in which 'use' can't replace 'utilize.'

The first thing I think about when I wake up most mornings is the fact that I'm tired. I have been tired for decades. I am tired in the morning and I am tired while becalmed in the slough of the afternoon, and I am tired in the evening, except right when I try to go to sleep.

'Brave' is one of those words that has been bleached of most of its meaning these days, thanks to far too many appearances in the glaring light of ad slogans and corporate public relations. I never thought about anything as brave anymore; it just seemed like a flabby, glib cliche.

I'm much more willing to buy a novel electronically by someone I don't know. Because if halfway through I think, I don't really like this, I can just stop. I can't throw books out, even if I think they're crummy. I feel like I've got to give it to the library. I've got to loan it to somebody, or I keep it on my shelf. It's like a plant.

Being a good designer certainly doesn't guarantee that you're good at business. It's probably more surprising when the two talents coexist in one person.