Governments should be role models of leadership and improve the utilization of ICT in all the governmental departments in order to improve the efficiency of governmental services and motivate ICT industries.

With support from institutions like the United Nations as well as the donor community, governments can strengthen their national technological and scientific capacities by devising policies to link up to research networks, encourage technology transfer, and build indigenous capabilities through education and collaborative projects.

Throughout all the years and in everything we do, we have focused most of all on the development of human capacity, beginning with our own professional staff, and leveraging their expertise to enrich the Arab community. We have embraced the concept of the 'knowledge worker' and have sought to empower our people and the Arab world's people to dream, to imagine, and to create.

Internet literacy must become universal within the Arab world.

Business can constitute an enormous force for goodness in society. Through its commitments to corporate citizenship and to the principles of the UNGC, the global business community can continue to create and deliver value to society.

The foremost challenge is that of the knowledge revolution. Economic power will depend on creativity and innovation. Creation of wealth will move from traditional resources to the one asset: knowledge.

Technology is not simply additive; it is more often exponential. An invention usually triggers other inventions.