The point is that these decisions they've made are partly for your convenience and partly for theirs and partly out of stereotypes that they carry with them from the conventions of the computer field.
Ted NelsonI see Professionalism as a spreading disease of the present-day world, a sort of poly-oligarchy by which various groups (subway conductors, social workers, bricklayers) can bring things to a halt if their particular demands are not met. (Meanwhile, the irrelevance of each profession increases, in proportion to its increasing rigidity.) Such lucky groups demand more in each go-round - but meantime, the number who are permanently unemployed grows and grows.
Ted Nelson