The most important thing in a shelter is that volunteers, especially with dogs, come in everyday, take that pet out for an hour of quality time.
Temple GrandinFor example, if ears are back on a horse, it's obviously not very happy. And the eyes show that it's not happy. Now, if the eyes are nice and soft and brown, then it's calm. You can see these things in horses and cattle, and I think that some of these people are just really good at picking up these signals, but they don't realize it.
Temple GrandinI'm seeing too many kind of socially awkward kids that get through schools and then they can't hold a job because they haven't learned the discipline of get up in the morning.
Temple Grandin