Each person is an enigma. You're a puzzle not only to yourself but also to everyone else, and the great mystery of our time is how we penetrate this puzzle.

Conversation creates a new kind of network within organizations. Current networks are used for competitive advantage, but conversation is focused on encouraging people to realize their potential.

Breaking accepted rules does bring people together.

Only when people learn to converse will they begin to be equal.

Everything I am going to say to you is the child of a conversation. [...] That is the aspect of conversation that particularly excites me: how conversation changes the way you see the world, and even changes the world.

We should strive to be employed in such a way that we don't realize that what we're doing is work.

The past is what provides us with the building blocks. Our job today is to create new buildings out of them.