Most problems, decisions, and performances are multidimensional, but somehow the results have to be reduced to a few key indicators which are to be institutionally rewarded or penalized... The need to reduce the indicators to a manageable few is based not only on the need to conserve the time (and sanity) of those who assign rewards and penalties, but also to provide those subject to these incentives with some objective indication of what their performance is expected to be and how it will be judged... key indicators can never tell the whole story.

One of the most basic and pervasive social processes is the sorting and labeling of things, activities, and people... Sorting and labeling processes involve a trade-off of costs and benefits. In general, the more finely the sorting is done, the greater the benefits - and the costs... Sorting and labeling, whether of people or of things, is a sorting and labeling of probabilities rather than of certainties.

Whenever people talk glibly of a need to achieve educational "excellence," I think of what an improvement it would be if our public schools could just achieve mediocrity.

Some of the people on death row today might not be there if the courts had not been so lenient on them when they were first offenders.

All of us should be on guard against beliefs that flatter ourselves. At the very least, we should check such beliefs against facts.

Talkers are usually more articulate than doers, since talk is their specialty.

Many of the words and phrases used in the media and among academics suggest that things simply: happen: to people, rather than be being caused by their own choices and behavior. Thus there is said to be an 'epidemic' of teenage pregnancy, or of drug usage, as if these things were like the flu that people catch just by being in the wrong place at the wrong time.