AI is not just heading for our industry, it will radically change the machinery we use in marketing.

I'm an optimist about humanity in general, I suppose.

[The internet] ought to be like clay, rather than a sculpture that you observe from a distance.

The concept of the Web is of universal readership.

I want to know if I look up a whole lot of books about some form of cancer that that's not going to get to my insurance company and I'm going to find my insurance premium is going to go up by 5% because they've figured I'm looking at those books.

I'm very aware there are lots of other people who are just bright and working just as hard, with just the same dedication to make the world a good place.

There are converging web-related issues cropping up, like privacy and security, that we currently have no way of thinking about. Nobody has thought to look at how people and the web combine as a whole - until now.