AI is not just heading for our industry, it will radically change the machinery we use in marketing.

The Mobile Web Initiative is important - information must be made seamlessly available on any device.

The challenge is to manage the Web in an open way-not too much bureaucracy, not subject to political or commercial pressures. The U.S. should demonstrate that it is prepared to share control with the world.

If you use the original World Wide Web program, you never see a URL or have to deal with HTML. That was a surprise to me - that people were prepared to painstakingly write HTML.

The original idea of the web was that it should be a collaborative space where you can communicate through sharing information.

The most important thing that was new was the idea of URI-or URL, that any piece of information anywhere should have an identifier, which will allow you to get hold of it.

The Domain Name Server (DNS) is the Achilles heel of the Web. The important thing is that it's managed responsibly.