The world's urban poor and the illiterate are going to be increasingly disadvantaged and are in danger of being left behind. The web has added a new dimension to the gap between the first world and the developing world. We have to start talking about a human right to connect.

I think IT projects are about supporting social systems - about communications between people and machines. They tend to fail due to cultural issues.

The amount of control you have over somebody if you can monitor internet activity is amazing.

The web is more a social creation than a technical one. I designed it for a social effect - to help people work together - and not as a technical toy. The ultimate goal of the Web is to support and improve our weblike existence in the world. We clump into families, associations, and companies. We develop trust across the miles and distrust around the corner.

I hope we will use the Net to cross barriers and connect cultures.

I want to know if I look up a whole lot of books about some form of cancer that that's not going to get to my insurance company and I'm going to find my insurance premium is going to go up by 5% because they've figured I'm looking at those books.

Web users ultimately want to get at data quickly and easily. They don't care as much about attractive sites and pretty design.