One way to think about the magnitude of the changes to come is to think about how you went about your business before powerful Web search engines. You probably wouldn't have imagined that a world of answers would be available to you in under a second. The next set of advances will have an different effect, but similar in magnitude.

We can't blame the technology when we make mistakes.

I'm an optimist about humanity in general, I suppose.

Universality has been the key enabler of innovation on the Web and will continue to be so in the future.

The internet explodes when somebody has the creativity to look at a piece of data that's put there for one reason and realise they can connect it with something else.

There are converging web-related issues cropping up, like privacy and security, that we currently have no way of thinking about. Nobody has thought to look at how people and the web combine as a whole - until now.

My own personal preference is that the consumer, the individual person should be protected because individual people and the difference between individual people and the diversity we have between people on the planet is so important.