What new technology does is create new opportunities to do a job that customers want done.

I think Microsoft will have to change. I think that the business of Microsoft, the company of Microsoft, is going to continue to succeed. But I think the business model of Microsoft is going to have to change.

A key function of a publishing brand is the bestowal of status by who and what you pay attention to.

We often get blinded by the forms in which content is produced, rather than the job that the content does.

Architecture trumps licensing any time.

We're entering a new world in which data may be more important than software.

There are more than 21 eBook channels already. Authors can’t possibly get to these and do what they do best.