No matter the job or position you have, you have the power to create positive or negative experiences for your customers. Where do you lean?

No matter the job or position you have, you have the power to create positive or negative experiences for your customers. Where do you lean?

There is a difference between CAN'T and WON'T. 'Can't' can be the result of lacking physical ability, but 'won't' has more to do with attitude.

Courage is not the absence of fear. It is feeling the fear and doing it anyway.