Success is not what you have done compared to what others have done. Success is what you have done compared to what you were supposed to do.
Tony EvansI try to explain the difference to a client between cleaning and restoration.Cleaning is simply removing some light to moderate soils. Restoration is removing those hardened deposits and stains that require heavier cleaners and much more time. Or on a building that has just been built or renovated it's removing all the construction debris. Setting expectations can go a long way to having and keeping satisfied customers.
Tony Evans