I heard John Wells say something really smart, many years ago. He said, "Assume your audience is really intelligent. Assume that they are really smart, and tell your story that way." So, for me, it's about never assuming that they will go away because they're not entertained.

Because we spent so much time in the writer's room, not even talking about where it goes, but just who the people are in our world, we could find all those unexpected moments and twists and turns that we didn't even see ourselves.

The most surprising thing to me is what an incredibly intense effort it's been to create a world from the ground up. I had run a show that had already existed and had been created by the show-runner, Meredith [Stiehm]. It's a very different experience to come in at ground zero and meet people and assemble the cast and crew. As a group and as a family, we're creating this world.

Before I write anything, before I create any assumption in my mind about what it's like to be in that world, I go out there first. I'm very drawn to darkness and light, very drawn to cop drama, because there are very few places besides war and murder and a homicide investigation where you see the extremes of human nature - the darkest crevices and cracks in what people do to one another.

I used to live in New York and now I live in L.A., and somehow I've become a different person because of the air and what I see every day, and I think we all do.

By not foretelling the ending to yourself, as a writer, you're able to open up the canvas and say, "I'm going to go here. I'm going to go there." It's just a little bit more freeing than a stand-alone procedural, where you work backwards from the end.

I think it is the hardest thing in the world. I'm endlessly intrigued by what human nature is capable of, both the horrible things we are capable of and also the heroic things. I'm really interested in exploring that side of human nature.