Service is a prerequisite for anything relating to luxury. That makes it (shopping) sensual and pleasurable.

I hate phones. All businesses are personal businesses, and I always try my best to get back to people, but sometimes the barrage of calls is so enormous that if I just answered calls I would do nothing else.

Service is a prerequisite for anything relating to luxury. That makes it (shopping) sensual and pleasurable.

I'm not really a girl who likes to go out to lunch or cocktails or store openings.

New York for me is about work. If L.A. were to become a West Coast version of that, I'd shoot myself. The climate, the lifestyle - it really fits as the yin to my New York yang.

In the end, it’s not about failure, it’s about how much you love what you do.

The great thing about having a pool in L.A. is that I can use it year-round. And since I've always been an athlete, staying fit is very important.