So I was shampooing at 14. But I've always thought that had I the opportunity for an education, I would have been an architect. There's no question about it.

So I was shampooing at 14. But I've always thought that had I the opportunity for an education, I would have been an architect. There's no question about it.

Hair excited me. As the old ways - backcombing, rollers and rigidity - went out of the window, I started to feel the possibilities in front of my eyes.

Hairdressers are a wonderful breed. You work one-on-one with another human being and the object is to make them feel so much better and to look at themselves with a twinkle in their eye.

If someone were to ask me, 'What's the number one thing, in essence, that you left behind?'... it was the teaching of others, so that they could take my work and take it further.

A working woman could save a few shillings a week, and then every five weeks she'd come in and we'd cut her hair. She could shampoo it under the shower, swing it and dry it off or just let it dry by itself. It changed the lives of many young girls who'd never had the opportunity to be styled like that before.

I kept thinking I would be spending my life up to my elbows in shampoo.