A doctor who keeps a person from becoming ill deserves more merit than one who cures him.

Use gentle methods to get whatever good you can from priests and monks who are slaves, as well as from merchants and captives. Resort to severe measures only in extreme cases, for fear lest the hardship they are already enduring in their state of captivity, joined to the strictness you might want to exercise in virtue of your authority, drive them to despair. . . . It is not light they need, but strength, and strength permeates through the external balm of words and good example.

I know well, Monsieur, how much you have to endure in your present duty, and I ask Our Lord to strengthen you in your difficulties. It is in such circumstances that we acquire virtue; where there is no suffering, there is little merit. My wish is that God may grant us great indifference with regard to duties. O Monsieur, how sure we would then be of doing His Holy Will, which is our sole aspiration, and how much peace and contentment we would enjoy, or so it seems to me!

Put your trust in Him and following His example, always act humbly, graciously, and in good faith.

Even convicts, with whom I have spent some time, are not won over in any other way. Whenever I happened to speak sharply to them, I spoiled everything; on the contrary, when I praised them for their resignation and sympathized with them in their sufferings; when I told them they were fortunate to have their purgatory in this world, when I kissed their chains, showed compassion for their distress, and expressed sorrow for their misfortune, it was then that they listened to me, gave glory to God, and opened themselves to salvation.

[M]ost people offend God by passing judgment on the things others do, especially important people, not knowing the reasons why they are doing what they do; for when one does not know the primary cause of some matter, what conclusions can he draw from it?

With whose imperfections will you bear, and what insult are you capable of enduring, if a thoughtless word from your own Superior is unbearable?