I am an optimist by nature and believe strongly that technology can be brought to bear to create alternatives, even in crisis situations.

What is special about VOIP is that it's just another thing you can do on the Internet, whereas it is the only thing - or nearly the only thing with the exception of the dial-up modem and fax - that you can do on the public switched telephone network.

Today we have 1 billion users on the Net. By 2010 we will have maybe 2 billion.

Humor is the only thing that allows you to survive every pressure and crisis.

In the larger companies, you have this tendency to get top-down direction.

We will have more Internet, larger numbers of users, more mobile access, more speed, more things online and more appliances we can control over the Internet.

We never, ever in the history of mankind have had access to so much information so quickly and so easily.