Although I've had several major career changes, I was extremely hesitant about making some of them.

At some point, you can't lift this boulder with just your own strength. And if you find that you need to move bigger and bigger boulders up hills, you will need more and more help.

I'm projecting somewhere between 100 million and 200 million computers on the Net by the end of December 2000, and about 300 million users by that same time.

Humor is the only thing that allows you to survive every pressure and crisis.

What is special about VOIP is that it's just another thing you can do on the Internet, whereas it is the only thing - or nearly the only thing with the exception of the dial-up modem and fax - that you can do on the public switched telephone network.

Written communication is a tremendous help for me, and so when electronic mail was invented in '71, I got very excited about it, thinking well, gee, the deaf community could really use this, or the hard of hearing community as well.

We had no idea that this would turn into a global and public infrastructure.