People are always a little disconcerted when you don't recognize them, they are so important to themselves, it is a shock to discover of what small importance they are to others. [The human element]
W. Somerset MaughamI can imagine no more comfortable frame of mind for the conduct of life than a humorous resignation.
W. Somerset MaughamAll important persons have about them someone in a subordinate position who has their ear. These dependents are very susceptible to slights, and, when they are not treated as they think they should be, will by well-directed shafts, constantly repeated, poison the minds of their patrons against those who have provoked their animosity. It is well to keep in with them.
W. Somerset Maugham