I walk into all these organizations, and I'm always puzzled when I realize that people still want to be there. Most people really want to love their organizations. We need that level of commitment ... Yet organizations have done very little to deserve that kind of staying-power.

Failure is not a crime. Failure to learn from failure is.

I walk into all these organizations, and I'm always puzzled when I realize that people still want to be there. Most people really want to love their organizations. We need that level of commitment ... Yet organizations have done very little to deserve that kind of staying-power.

Capital goes where it is welcome and stays where it is well treated.

Banking is a branch of the information business.

All of life is the management of risk, not its elimination.

Many organizations are now trying to walk under the banner of The Learning Organization, realizing that knowledge is our most important product ... But the only place that I've seen it is in the Army. As one colonel said, "We realized a while ago that it's better to learn than be dead."