I knew a lot about what I did when I was 20. I had read a lot, and I aspired to learn everything I could about the subject.

Focus on your customers and lead your people as though their lives depend on your success.

You can't stand to see your neighbor getting rich. You know you're smarter than he is and he's doing these things and he's getting rich.

The reaction of weak management to weak operations is often weak accounting.

A public-opinion poll is no substitute for thought.

If you're in a card game and you can't figure out who the patsy is, you're it.

Yeah, we don't consider many stupid things. I mean, we get rid of 'em fast...Just getting rid of the nonsense -- just figuring out that if people call you and say, 'I've got this great, wonderful idea', you don't spend 10 minutes once you know in the first sentence that it isn't a great, wonderful idea...Don't be polite and go through the whole process.