There are times when players have got to feel that if they work hard and they give everything, they get the carrot, but they also need to know that there's a stick. If performance, discipline or attitude isn't good enough, there is a bit of the stick and there will be a punishment.

If you play the game and you think about coaching, you should know it's about listening to people and learning.

There's no better feeling than sitting on the team bus travelling to the Millennium Stadium knowing that the team will be playing in front of 74,500 people. You're driven through the crowds where you see the smiles on people's faces and I get a huge buzz out of that.

My aim is to create a happy environment where the players are working hard, but enjoying themselves. You've got to enjoy yourself, and you've got to have a bit of fun as well.

Rugby has always been a game for all shapes and sizes. You have the superstars and the fast guys who score the tries, but you also need the workhorses and the people who play all the other roles. Unless they all work together as a team then it's really going to affect the performance. Everyone's got to rely on everyone else.

A lot of coaching is about results and if you don't get the right results, you're going to get criticism, but if all things are going well then you can enjoy yourself.

There are times when players have got to feel that if they work hard and they give everything, they get the carrot, but they also need to know that there's a stick. If performance, discipline or attitude isn't good enough, there is a bit of the stick and there will be a punishment.