There are times when players have got to feel that if they work hard and they give everything, they get the carrot, but they also need to know that there's a stick. If performance, discipline or attitude isn't good enough, there is a bit of the stick and there will be a punishment.

Sometimes you have to put your balls on the line.

When you beat England at Twickenham you don't feel the need to make changes to a winning side, but there are areas we think we can improve

The attitude in terms of how players work both on and off the field has a massive impact on us as coaches but also the performance and how the team does as well.

Attitude is really important to me and I talk about that with the players. Often players don't realise that if they've missed out on selection, the most important thing is how they respond to that. Of course they're going to be really disappointed, but if they're positive they're really supportive of the rest of the team.

If you play the game and you think about coaching, you should know it's about listening to people and learning.

A lot of coaching is about results and if you don't get the right results, you're going to get criticism, but if all things are going well then you can enjoy yourself.