In every single job, in every single business, in every single profession - in whatever you do - there can be the satisfaction and the happiness that comes from knowing that what you do is important, that what you do makes a difference in the lives of the people you serve.

Being aloof, gruff, or stern never got anyone anywhere. Who wants to be treated like that? Certainly not you. And surely not the people you meet.

Gossip and slander are not victimless crimes. Words do not just dissipate into midair. . . . Words can injure and damage, maim and destroy - forcefully, painfully, lastingly. . . . Plans have been disrupted, deals have been lost, companies have fallen, because of idle gossip or malicious slander. Reputations have been sullied, careers have been ruined, lives have been devastated, because of cruel lies or vicious rumors. . . . Your words have such power to do good or evil that they must be chosen carefully, wisely, and well.

Ancient wisdom offers . . . a simple yet profound formula to guide everyone who leads, anyone who aspires to leadership: 'Do justly, love mercy, and walk humbly.'

Modern technology has conveniently provided a measuring stick by which you can determine whether or not you are conducting your business in an acceptable, ethical way. . . . You can ask yourself: How will I feel if my business dealings today are secretly recorded on a hidden video camera, and appear on this evening's television newscast for all to see?

In every single job, in every single business, in every single profession - in whatever you do - there can be the satisfaction and the happiness that comes from knowing that what you do is important, that what you do makes a difference in the lives of the people you serve.

Being surrounded by artistic and musical beauty soothes the soul, bringing both quiet calm and creative inspiration. . . .