The first one, obviously, was walking into my office at eight o'clock in the morning on Wednesday, and being told there was a telephone call saying that there was an incident at Three Mile Island, and that it had shut down and that beyond that we didn't know.

The value of government to the people it serves is in direct relationship to the interest citizens themselves display in the affairs of state.

And I remember walking in there and, I must say, I was quite unnerved the closer I got to it.

Another very strong image from the first day was giving my initial press conference in the morning - going down and finding out that everything I had said, the essence of what I had said, was wrong.

And if you're not going to have a clear health threat, you don't want to panic people.

You need a graphic understanding of a situation to make a complete judgment and we didn't have that.

What I had said in the morning was that this is what we know has happened, but there has been no significant off-site release. Only to find out moments later that, in fact, there had been an off-site release. I still haven't gotten over that.