Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig ZiglarPeople often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily.
Zig ZiglarThe great majority of people are โwandering generalitiesโ rather than โmeaningful specificsโ. The fact is that you can't bit a target that you can't see. If you don't know where you are going, you will probably end up somewhere else. You have to have goals.
Zig ZiglarI have no way of knowing whether or not you married the wrong person. But I do know that if you treat the wrong person like the right person, you could well end up having married the right person after all. It is far more important to BE the right kind of person than it is to marry the right person.
Zig Ziglar