When someone we love is having difficulty and is giving us a bad time, it's better to explore the cause than to criticize the action.

You never know when a helping hand will change another person's entire life.

Failure is an event, never a person; an attitude, not an outcome; a temporary inconvenience; a stepping stone. Our response to it determines just how helpful it can be.

Whether it's eight o'clock in the morning or eight o'clock at night, I always try to greet others before they have a chance to speak to me.

Success comes from repeated efforts day in and day out. You learn from your mistakes, make adjustments and continue pressing forward until you achieve the results you desire.

At 25, I was in the audience of my first professional speaker, Bob Bales. His presentation got my attention. I had never seen anyone having so much fun 'at work' and getting paid for it!

If it's a principle, it's a winner. If it's a tactic, it's a loser.